Privacy Policy

What we collect

• Account details: your name, email address and sign-in information, handled by our sign-in provider, Clerk.
• Business information you give us: your website address and the text, products, photos, logos and brand details we import from it or that you enter.
• Content you create: ads, images, videos, posts, websites, captions and email drafts made in AdTunnel, and files you upload.
• Connected accounts: when you connect Facebook, Instagram, TikTok or YouTube, we receive an access token and basic profile details (such as your Page, account or channel name and picture). We use them only to do what you ask, as described below.
• Ad accounts: if you connect a Meta ad account, we store its ID, name and currency, and the results of ads you launch through AdTunnel.
• Email outreach: names, email addresses and companies of people you add as prospects, the emails sent, and unsubscribe requests.
• Usage and technical data: pages visited, actions taken, device and browser type, IP address and error logs, used to run and improve the service.

How we use connected social accounts

• Facebook and Instagram: to list the Pages and Instagram business accounts you manage, publish the posts you schedule or approve, read comments and messages on those posts so you can reply from AdTunnel, and, if you choose, create and manage ads with the budget you confirm.
• TikTok: to read your basic profile and creator settings, and to upload and publish the videos you choose, with the privacy and interaction settings you pick for each post.
• YouTube: to upload the videos you choose to your channel, with the title and privacy setting you pick. AdTunnel uses YouTube API Services. By connecting YouTube you also agree to the YouTube Terms of Service, and Google’s use of data is covered by the Google Privacy Policy.

We never post, spend money or send email without your instruction: either you press the button, or you turn on a schedule (such as Autopilot) and can turn it off at any time. We do not sell data from connected accounts, use it for advertising profiles, or use it to train AI models.

AdTunnel’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Who we share data with

We share data only with service providers that help us run AdTunnel, and only as needed:

• Hosting and database (Convex, our web host), sign-in (Clerk), and email delivery (Resend).
• AI providers that create text, images, video and voice from your instructions (for example fal.ai and the model providers it runs). Your content is sent to them only to produce your results.
• The platforms you connect (Meta, TikTok, Google/YouTube), when you publish or run ads there.
• Payment processors, once paid plans are billed.
• Authorities, if required by law.

We do not sell your personal information.

How long we keep it

We keep your data while your account is open. When you disconnect a social account, we delete its access token right away. When you delete your account, we delete your data within 30 days, except where we must keep records by law. Content you already published on other platforms stays there until you remove it on that platform.

Delete your data

• Disconnect an account: open Connections in AdTunnel and press Disconnect. You can also remove AdTunnel from your Facebook settings (Apps and Websites), TikTok settings (Security, Manage app permissions) or Google account (Third-party access).
• Delete everything: email hello@adtunnel.ai from the address on your account with the subject “Delete my AdTunnel data”. We confirm within 7 days and finish within 30 days.

Security

Data is encrypted in transit (HTTPS). Access tokens are stored on our servers and are never shown in the app. No system is perfectly secure, so please tell us right away at hello@adtunnel.ai if you notice anything wrong.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your data, or object to how we use it. Email hello@adtunnel.ai and we will help.

Children

AdTunnel is for businesses and is not meant for anyone under 18.

Changes and contact

If we change this policy, we will update the date above and tell you in the app or by email for important changes. Questions: hello@adtunnel.ai.